Care Promise
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Compassionate home care
supporting independence
across Stafford
Professional and person-centred care helping loved ones remain safe, comfortable and independent at home. Our experienced team provides tailored support for older adults and vulnerable people throughout Stafford and surrounding areas.
Why families choose us
Care Promise is regulated by the CQC and staffed by experienced carers who understand what matters most. Our clients and their families trust us because we listen, we care, and we deliver.
- CQC rated
- Our carers
- Client feedback
CQC RATED
Regulated and inspected care
We're registered with the Care Quality Commission and meet all regulatory standards. Every member of our team is trained, vetted and committed to delivering safe, dignified care.
OUR CARERS
Experienced and compassionate carers
Our carers are carefully selected, fully trained and supported to deliver respectful, person-centred care that makes a real difference every day.
Client Feedback
Trusted by local families
We’re proud to support families across Stafford with care they can rely on.
See what our clients have to say about our team and the difference we make.
SERVICES
Care tailored to your needs
We offer a range of home care services designed around comfort, independence and wellbeing, helping families receive the support they need at home.
Personal care at home
Support with washing, dressing, mobility
and everyday routines delivered with
dignity, respect and compassion.
Dementia care specialists
Experienced carers providing patient,
compassionate support tailored to
people living with dementia.
Companionship and support
Meaningful visits, conversation and emotional
support to reduce loneliness and improve
wellbeing.
Live-in care available
Round-the-clock care from a dedicated
professional allowing clients to remain
comfortable in their own home.
How care works at Care Promise
From your first call to ongoing support, we guide you through every step with compassion and care.
01
One
Initial assessment
We listen to your needs, health history and preferences so we understand what matters most to you.
02
Two
Personalised care plan
We create a tailored care plan around your routine, support needs and family requirements.
03
Three
Carer matching
We carefully match you with an experienced carer who suits your needs and personality.
04
Four
Ongoing support
Regular reviews, flexible adjustments and continuous support ensure your care stays right for you.
Trusted by local families
Families across Stafford trust Care Promise for compassionate, reliable care.
Margaret T
Daughter of care client
The carers treat my mum like family. She’s happier, more confident and we have peace of mind knowing she’s in safe hands.
David M
Care client, Stafford
They’ve given me my independence back. The support is professional but warm, and they always listen to what matters to me.
Sarah L
Family member, Staffordshire
After Dad’s hospital discharge, Care Promise made the transition home smooth and stress-free. We couldn’t have managed without them.
We serve Stafford and surrounding areas
Care Promise provides trusted home care services across Stafford and nearby communities throughout Staffordshire, delivering compassionate support where it is needed most.
Care across Stafford town and nearby communities
We support individuals and families across Stafford with personalised home care, companionship, dementia support and day-to-day assistance tailored to each person’s needs.
Frequently asked questions
Find answers to common questions about our care services, support options and how we work.
How quickly can care start?
We understand that care can sometimes be urgent. Many clients begin receiving support within a few days following their assessment, depending on availability and needs.
What happens if care needs change?
Your care plan is flexible. We regularly review support and adapt services as needs change to ensure the right level of care at every stage.
Are your carers trained and vetted?
Yes. All carers are fully trained, DBS checked and supported with ongoing development to maintain high standards of care.
Do you provide overnight or live-in care?
Yes. We offer overnight support and live-in care services depending on individual needs and circumstances.
How much does home care cost?
Care costs vary depending on support requirements, visit duration and care type. Contact us for a personalised quote.
Ready to arrange care?
Let’s find the right support for you or your loved one. Speak with our team today and take the first step towards personalised care.
