- Proudly supporting families across Staffordshire
- 01785 227792
- info@carepromise.co.uk
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ABOUT CARE PROMISE
Compassionate care
built around people
At Care Promise, we believe quality care starts with compassion, dignity and trust. Our team is dedicated to supporting individuals and families across Stafford with personalised home care tailored to each person’s needs.
CQC Registered
Regulated by the Care
Quality Commission
Experienced Carers
Skilled, trained and
compassionate team
Flexible Care
Care that adapts
to your needs
Local Support
Proudly supporting Stafford
and surrounding areas
OUR SERVICES
Home care services tailored to you
We provide a range of personalised care services to help you or
your loved one live well at home.
Personal care
Support with daily
routines, washing,
dressing and personal
hygiene.
Dementia care
Specialist dementia
support delivered with
patience, understanding
and respect.
Live-in care
24/7 support from a
dedicated carer in the
comfort of your
own home.
Hospital discharge support
Helping you recover
safely at home after a
stay in hospital.
Respite care
Short-term care to
support families and
provide peace of mind.
OUR STORY
Care with heart, built on trust
At Care Promise, we believe everyone deserves to be treated with dignity, respect and kindness in the place they call home.
We understand that choosing care for yourself or a loved one is one of life's most important decisions. That's why we take the time to listen, understand individual needs and provide support that is tailored to each person.
Our approach is built on compassion, reliability and trust. Whether someone requires a few hours of support each week or more comprehensive care, our dedicated team is committed to helping people remain safe, comfortable and independent in familiar surroundings.
By building meaningful relationships with our clients and their families, we deliver care that goes beyond daily tasks — providing reassurance, companionship and peace of mind every step of the way.
WHY FAMILIES CHOOSE CARE PROMISE
We go the extra mile for every family
Compassionate Care
Treating every
client with dignity, kindness and
respect.
Consistent Carers
Familiar faces that
build trust and
lasting
relationships.
Local Team
Responsive local
support when
you need
it most.
Flexible Support
Care that adapts as
needs and
circumstances
change.
Family Communication
Keeping loved ones
informed and
involved.
Highly Trained Staff
Fully trained, DBS-checked carers delivering exceptional care.
HOW WE WORK
Simple steps to the right care
We make arranging care straightforward and stress-free, so you can focus on what matters most — your loved one's wellbeing.
Contact Us
Get in touch with our friendly
team by phone, email or through our
online enquiry form.
Free Assessment
We'll arrange a free, no-obligation
care assessment to understand
your needs, preferences and
circumstances. This helps us
recommend the most suitable
support for you or your loved one.
Personalised Care Plan
Based on the assessment, we'll
create a tailored care plan
designed around individual
routines, goals and requirements,
ensuring the right level of
support from day one.
Ongoing Support
Once care begins, our support
doesn't stop there. We provide
regular reviews, consistent
communication and flexible care
that adapts as needs change over time.
MEET THE TEAM
The people behind your care
Our experienced team is committed to delivering compassionate, professional care that helps people live independently and confidently at home.
Name
Job Role
Description
Name
Job Role
Description
Name
Job Role
Description
TRAINING & QUALITY STANDARDS
Your loved one is in safe hands
We are committed to maintaining the highest standards of care through rigorous recruitment, continuous training and ongoing quality monitoring.
Enhanced DBS Checks
Every member of our
care team undergoes enhanced DBS checks
and thorough
background screening
for your peace of mind.
Ongoing Training
Our carers receive
regular training and professional
development to keep
their skills and
knowledge up to
date.
Safeguarding Training
We prioritise the safety and wellbeing of every client through comprehensive safeguarding training and procedures.
Medication Training
Our team receives specialist training
to safely support medication
management where required.
CQC Compliance
We follow Care Quality Commission standards and best practices to ensure safe, effective and person-centred care.
Quality Monitoring
Regular reviews, spot checks and client feedback help us continually improve the care we provide.
OUR VALUES
The principles that guide every visit
Dignity
We treat every person with
respect, kindness and
understanding.
Compassion
We provide care with
empathy, patience and
genuine warmth.
Independence
We help people maintain control
over their daily lives and remain
independent for as long as possible.
Trust
We build lasting relationships
through honesty, reliability and
professionalism.
READY TO DISCUSS YOUR CARE NEEDS?
Compassionate care starts with a conversation
Whether you're looking for support for yourself or a loved one, our friendly team is here to help you find the right care solution.
Free care assessment
No obligation advice
Personalised support plans