Personal Care

• Getting up and / or help going to bed
• Wash / bath / shower, including getting dressed and / or undressed
• Oral care / grooming
• Enabling service users to use the toilet / change incontinent pads
• Assist to maintain independence and mobilisation i.e. walking aids
• Use of lifting equipment (all staff are trained)
• Assistance with hearing aids, correct wearing of spectacles, dealing with communication needs i.e. use of picture board
• Assist / remind service users about time for medication / monitor and assist as necessary use of sealed medication units
• Application of creams and ointments
• Assist with meal and drinks / dietary requirements
• Provide company for service users / listen to anxieties, general chat and friendship
• Monitor / observe health condition, needs and changing requirements
• Report observations to relatives, manager, health professional as appropriate.